Kent Tooling & Components Ltd Terms & Conditions

Welcome to Kent Tooling & Components Ltd . If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy governs Kent Tooling & Components Ltd, relationship with you in relation to this website.

The term “Kent Tooling & Components Ltd ” or “us” or “we” refers to the owner of the website whose registered office is:

Windgates,
Church Lane,
Waltham,
Canterbury,
Kent,
United Kingdom.
CT4 5SS.

Registered Company Number: 01469370

Contact Numbers: 01843 821 746 / 01227 700015

International Customers : +44 (0)1843 821 746 / +44 (0)1227 700 015 (Lines open 9am - 5.30pm (GMT) Monday-Friday ) (Saturday 01227 700 015)

Contact email: sales@divingproducts.co.uk

The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

    • Website Disclaimer

    The information contained in this website is for general information purposes only. The information is provided by “Kent Tooling & Components Ltd ” and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

    In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with the use of this website.

    Through this website you are able to link to other websites which are not under the control of “Kent Tooling & Components Ltd ”. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

    Every effort is made to keep the website up and running smoothly. However, “Kent Tooling & Components Ltd, ” takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

    RETURNS POLICY

    FAULTY PRODUCTS

    Kent Tooling & Components Ltd is committed to providing the highest quality products and service. However, on rare occasions products may be found to be faulty or defective. If any product is found to be faulty or have defects upon delivery, You will be entitled to a free of charge replacement or full refund (including postage fees incurred) within 30 days of receiving product. If a product is returned to us, and following the testing process, the product is found to be in good working order without defect or fault, we will return the product to you. All returns must first be authorized by either telephone or e-mail, after which you will be given a returns number/code which must be quoted with all returned goods. Any goods returned for either exchange or refund can only be dealt with after an authorization number has been issued.

    RETURNING UNSUITABLE OR INCORRECTLY SIZED GOODS

    If a product you purchase from us turns out to be unsuitable or the incorrect size for you, we will provide a free of charge replacement or full refund, provided they are returned in a new & unused resalable condition within 7 working days of the date of receiving your order. When returning goods to us, the customer will incur any postage fees. If we arrange to collect the goods for you, the cost of our postage to do so will be deducted from the refund. Please note that we do not refund postage for unsuitable or incorrectly sized goods.

    CANCELLATION PERIOD

    You may cancel your order within 7 working days to receive a full refund. To cancel all, or part of your order, You must first contact us by either telephone or e-mail, after which you will be given a returns number which must be quoted with all returned goods. A full refund will be provided within 7 working days of cancellation.

    When returning goods to us, the customer will incur any postage fees. If we arrange to collect the goods for you, the cost of our postage to do so will be deducted from the refund.

    GENERAL RETURNS / FAULTY PRODUCT INFORMATION

    We always aim to please, so if you are not entirely satisfied with your purchase- just give us a call 01843 821 746 (calls charged at local rate), and we will do our utmost to help.

    Your statutory rights remain unaffected.

    For all Returns / Customer Support contact us on 01843 821 746 (calls charged at local rate), or email us here sales@divingproducts.co.uk

    DISCLAIMER

    PROFESSIONAL TRAINING AND CERTIFICATION FROM A RECOGNIZED CERTIFICATION AGENCY IN THE TECHNIQUE OF SCUBA DIVING MUST BE SUCCESSFULLY CARRIED OUT BEFORE USE OF PRODUCTS FEATURED ON THIS WEBSITE. USE OF SCUBA EQUIPMENT BY UNCERTIFIED, OR UNTRAINED PERSONS IS DANGEROUS AND CAN RESULT IN SERIOUS INJURY OR DEATH.

    ANY EQUIPMENT PURCHASED IS DONE SO ON THE UNDERSTANDING THAT THE PURCHASER IS FULLY TRAINED IN THE USE OF SCUBA DIVING EQUIPMENT AND HOLDS THE RELEVANT CERTIFICATES

    MAKING A PURCHASE

    All currency transactions and prices on this website and its cart are shown and processed in Pounds Sterling (£) only.

    References to estimated currency conversions are for customer information only, and should not be viewed as accurate equivalents at time of purchase.

    Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.

    We accept the following credit cards : Visa, MasterCard, Switch, Solo & Visa Debit.

    We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, e.mail or via the secure checkout service provided.

    All orders are subject to our acceptance.

    All prices in our catalogues or website are subject to change without notice.

    All products featured on this website are subject to availability.

    We always try to keep featured products in stock, however from time to time we may run out of stock of a certain product. Re-stocking is usually within 2-10 working days.

    We reserve the right to correct any errors in product specification or other, any price or other information without notice

    Product Specifications & Size charts are provided as a guideline only.

    It is your responsibility to make sure you hold any relevant qualifications from a recognized training / certification organization before purchase of equipment on this site.